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Terms of Service

Effective Date: 01 July 2026

These Terms of Service (“Terms”) govern access to and use of Dealink CRM (the “Service”), provided by [Dealink CRM legal entity name] (“Dealink,” “we,” “us,” or “our”). By creating an account or otherwise using the Service, you (“Customer,” “you”) agree to these Terms. If you’re accepting on behalf of a company, you confirm you have authority to bind that company.

1. The Service

Dealink is a customer relationship management (CRM) platform that lets organizations track leads, contacts, and deals, and optionally connects with third-party tools such as Gmail (to send email from your own address) and Slack (for notifications). We may add, change, or remove features from time to time.

2. Accounts

  • You must provide accurate information when creating an account and keep your login credentials secure.
  • Each organization (“org”) using Dealink is responsible for the users it invites and the access levels (“roles”) it grants them within the org.
  • You must notify us promptly of any unauthorized use of your account.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose, or to store or transmit content that infringes on others’ rights
  • Attempt to gain unauthorized access to other orgs’ data or to Dealink’s systems
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law
  • Use the Service to send spam or unsolicited bulk communications
  • Interfere with or disrupt the integrity or performance of the Service
  • Exceed reasonable use of shared resources in a way that degrades the Service for other customers

We may suspend or terminate accounts that violate these Terms, pose a security risk, or are associated with non-payment.

4. Your Data

  • You own your data. All CRM records, contacts, notes, and other content your org submits to Dealink (“Customer Data”) remain your property. We don’t claim ownership over it.
  • How we use it. We process Customer Data solely to provide and support the Service — for example, to display your records, send email you compose, and send notifications you’ve configured. We don’t sell Customer Data or use it for advertising.
  • Third-party integrations. If you connect Google, Slack, or other third-party accounts, data from those services is handled as described in our Privacy Policy and is subject to that provider’s own terms.
  • Export and deletion. You can export your Customer Data at any time from the Service, and may request deletion. See our Privacy Policy for retention timelines.

5. AI-Assisted Features

Some features of the Service may use AI or machine learning to assist with tasks such as summarizing activity or surfacing suggestions. These features are provided to help you work faster and are not a substitute for your own judgment; you’re responsible for reviewing AI-assisted output before relying on it. We do not use your Customer Data or connected Google account data to train generalized AI/ML models.

6. Fees and Payment

  • Subscription fees are set out in your order form or the pricing plan you select, and are billed [monthly/annually] in advance.
  • Fees are non-refundable except as required by law or expressly stated otherwise.
  • We may change pricing on renewal with at least 90 days notice.

7. Intellectual Property

Dealink retains all rights, title, and interest in the Service itself, including its software, design, and branding. Except for the limited right to access and use the Service under these Terms, nothing in this agreement transfers any Dealink intellectual property to you.

8. Confidentiality

Each party agrees to protect the other’s non-public information shared in connection with the Service with the same degree of care it uses for its own confidential information, and not to use or disclose it except as needed to perform under these Terms.

9. Disclaimers

The Service is provided “as is” and “as available.” To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We don’t guarantee the Service will be uninterrupted or error-free.

10. Limitation of Liability

To the extent permitted by law, Dealink will not be liable for indirect, incidental, special, or consequential damages, including lost profits or lost data, arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold Dealink harmless from claims arising out of your misuse of the Service, your Customer Data, or your violation of these Terms or applicable law.

12. Termination

  • You may cancel your subscription at any time in accordance with your plan’s terms.
  • On termination, your right to use the Service ends, though you’ll have 30 days to export your Customer Data before it’s deleted per our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time. For material changes, we’ll notify you by email or in-product notice at least [X] days before they take effect. Continued use of the Service after that point means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of the US, without regard to its conflict-of-law principles.

Questions about these Terms? Contact us at info@thedevelopercollective.com.